Privacy Policy

This page explains what happens to the information you send us through samuiproperty360.com. It is written in plain language on purpose.

Who we are

Samui Property 360 produces 360° virtual tours, promotional videos and websites for villas, hotels and real estate agencies on Koh Samui, Thailand.

• Email: samuiproperty360@gmail.com
• WhatsApp: +66 95 746 3477
• Based in Koh Samui, Surat Thani, Thailand

For any question about your data, write to the email address above. We answer personally.

What we collect

Only what you choose to send us through the contact form:

• Your name
• Your email address
• The type of property (villa, hotel, agency, developer)
• The number of bedrooms
• The area of the island where the property is
• Any message you write

If you contact us on WhatsApp, by email or on social media instead, we receive whatever that platform shows us — normally your name and the phone number or account you write from.

We do not ask for identity documents, payment card numbers or any other sensitive information through this website.

Why we use it

• To answer you and send you a price for your property
• To plan the shoot if you decide to go ahead
• To follow up if we have not heard back and your enquiry is still open

That is all. We do not add you to a newsletter, and we do not send you marketing you did not ask for.

Who else sees it

A few services are involved in running this website. Each one only receives what it needs:

• Netlify hosts the website and receives the contact form submissions. They store them so we can read them.
• Google Fonts supplies the typefaces used on the page. Your browser requests them from Google, which means Google can see your IP address.
• Travvir is the platform that runs the 360° tours embedded on the page. Loading a tour connects your browser to their servers.
• Google may receive site performance data through Google Search Console, which does not identify you individually.

We never sell your information, and we never pass it to advertisers or data brokers.

Cookies

This website does not set advertising or tracking cookies of its own. The embedded 360° tours and the Google Fonts service may set technical cookies needed to display correctly.

You can block or delete cookies in your browser settings at any time. The site will still work.

How long we keep it

Enquiries are kept for as long as the conversation is useful — typically up to two years, so we can find your details again if you come back to us. After that we delete them.

If you become a client, we keep the records needed for our accounts for as long as Thai law requires.

Your rights

You can ask us at any time to:

• Tell you what information we hold about you
• Correct anything that is wrong
• Delete everything we hold about you
• Stop contacting you

Write to samuiproperty360@gmail.com and we will do it. There is nothing to justify and no form to fill in.

If you are in the European Union or the United Kingdom, the GDPR gives you these rights. In Thailand, the Personal Data Protection Act does the same. We apply them to everyone regardless of where you are.

Security

The site is served over HTTPS, so what you send is encrypted in transit. Form submissions are stored in our Netlify account, which is protected by a password and two-factor authentication.

No system is perfect. If something ever went wrong with your data, we would tell you.

Children

This is a service for property owners and businesses. It is not directed at children, and we do not knowingly collect information from anyone under 18.

Changes to this page

If we change how we handle your information, we update this page and change the date at the top. The current version is always the one you are reading.

Questions